Booking & Refund policy

Thank you for choosing Hello Pottery.

We opened in August 2022 and have served over 1,000 clients since then. We are proud to be the first DIY studio in California. In addition to our DIY projects, we also offer clay workshops. We hope you enjoy your time at Hello Pottery.

Booking & Refund policy -

Workshop booking: A reservation must be made at least 3 business day prior to the workshop start time. We will charge $10 /per person deposit and will be refunded upon arrival. For reschedule please contact us within 3 business day before the scheduled workshop start time.

D.I.Y. Project booking: Reservations are recommended but not mandatory. You can make a reservation on our website: [hellopottery.com](http://hellopottery.com). For parties of more than five people, a $60 deposit is required and will be refunded upon arrival.

Refund: This is a DIY (Do It Yourself) studio, and we are not responsible for the final look of your project. Please note that all sales are final. Items damaged during Hello Pottery Processing will be reimbursed with a gift card.

If you have any questions, feel free to contact us at irvine@hellopottery.com